Terms of service

Terms of Service

Welcome to ZARIONA. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

General Conditions

  • By using this website, you confirm that you are at least 18 years of age or are accessing the site under parental supervision.

  • ZARIONA reserves the right to refuse service to anyone for any reason at any time.

Product Information

  • We make every effort to display product images, descriptions, and pricing as accurately as possible.

  • Jewellery images are for representation purposes only; actual products may vary slightly in color, design, or finish due to lighting, screen settings, or craftsmanship.

  • All product specifications, weights, and prices are subject to change without prior notice.

Pricing & Payments

  • All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.

  • Payments are processed securely through Razorpay and other authorized payment gateways.

  • ZARIONA is not responsible for payment failures due to bank issues, technical errors, or insufficient funds.

Orders & Acceptance

  • Placing an order does not guarantee acceptance. ZARIONA reserves the right to cancel or refuse any order at its discretion.

  • In case of order cancellation by ZARIONA, the paid amount will be refunded as per our Refund & Cancellation Policy.

Shipping & Delivery

  • Estimated delivery timelines are provided for convenience and may vary due to logistics, location, or unforeseen circumstances.

  • ZARIONA is not liable for delays caused by courier partners, natural events, or force majeure situations.

Returns & Refunds

  • Returns, cancellations, and refunds are governed by our Refund & Cancellation Policy available on the website.

  • Customized or personalized jewellery is not eligible for return or refund unless damaged or defective at delivery.

Intellectual Property

  • All content on this website, including images, logos, text, designs, and graphics, is the property of ZARIONA and is protected by applicable intellectual property laws.

  • Unauthorized use, copying, or reproduction of any content is strictly prohibited.

User Responsibilities

  • You agree to provide accurate and complete information during checkout and account creation.

  • Any misuse of the website, fraudulent activity, or violation of these terms may result in account suspension or legal action.

Limitation of Liability

  • ZARIONA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability, if any, shall be limited to the value of the product purchased.

Governing Law

  • These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts located in India.

Changes to Terms

  • ZARIONA reserves the right to update or modify these Terms of Service at any time without prior notice.

  • Continued use of the website constitutes acceptance of the revised terms.